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Sobre este aplicativo
Stop losing leads in your Facebook and Instagram comment sections! This app acts as an autonomous, friendly support agent.
1. Auto-Knowledge Base: The AI checks if you have a Knowledge Base. If not, it automatically creates a Google Doc for you and sends you a Slack message asking you to paste your FAQs into it.
2. Live Listening: Every time a new comment is posted on your Meta ads or posts, the AI reads your Google Doc so it knows exactly how your business operates.
3. Smart Routing: If the comment is positive or a standard question, the AI replies natively to the user on Facebook in a friendly, professional tone.
4. Human-in-the-Loop: If the comment is negative or highly complex, the AI pauses and sends a Slack alert with a drafted reply for your team to Approve or Deny before sending.
1. Auto-Knowledge Base: The AI checks if you have a Knowledge Base. If not, it automatically creates a Google Doc for you and sends you a Slack message asking you to paste your FAQs into it.
2. Live Listening: Every time a new comment is posted on your Meta ads or posts, the AI reads your Google Doc so it knows exactly how your business operates.
3. Smart Routing: If the comment is positive or a standard question, the AI replies natively to the user on Facebook in a friendly, professional tone.
4. Human-in-the-Loop: If the comment is negative or highly complex, the AI pauses and sends a Slack alert with a drafted reply for your team to Approve or Deny before sending.